Order Management System Automation
Removing manual order entry for logistics, supply chain, and wholesale teams.
The Problem
Teams spend hours manually copying orders from WhatsApp and emails into databases
Human error leads to wrong quantities, missing items, and costly mistakes
During peak periods, staff can't keep up with order volume
Administrative overhead grows with business scale
Manual Order Entry (slow & error-prone)
Lost Hours to Admin
Wasted Costs From Wrong Quantities
Bottlenecks During High Volume
The Solution
WhatsApp & Email Capture
Automatically collects incoming orders directly from client messages.
Order Extraction Engine
Identifies products, quantities, and special notes.
Product & Quantity Validation
Flags missing or unusual numbers.
Low-Confidence Alerting
Humans only review exceptions, not every order.
Direct Database Writes
High-confidence orders go straight into the system — no admin required.
Full Logging & Audit Trail
Every step is recorded for traceability.
Why It Matters
How It Works
Order Arrives
WhatsApp / Email
Text Extraction
Parsing & Analysis
Product Matching
Validation & Matching
Confidence Scoring
Quality Assessment
Auto-Insert
High confidence → Database
Alert Staff
Low confidence → Review
Order Ready
Logged & Complete
Results
Before
100% manual entry
Errors from misreading messages
Staff overloaded during peak times
After
<5% human involvement
System catches missing quantities early
Faster throughput without extra hiring